GENERAL
Are vintage clothes new or used?
All of our items are second hand, some items will be in better conditions than others. We encourage our customers to review pictures before purchasing.
How do vintage sizes compare to modern ones?
Vintage items can be all over the board when it comes to sizing, which is why we provide measurements of each item. We recommend that you know what measurements will fit your before purchasing.
Don't know how to measure your clothes? Click Here
Do vintage clothes shrink over time?
Typically no. Most of our items are 20+ years old so they would've already shrunk after the many years of washing and drying.
Will there be small imperfections in vintage items?
Yes. Since our items are used and typically 20+ years old they will have some imperfections. We try our best to provide the highest quality of items, but sometimes it is unavoidable for used products.
SHIPPING
Do we ship internationally?
Yes, we do!
Where do you ship from?
We are a US based company, so all items are shipped directly from our warehouse.
How long does shipping take?
All orders will be shipped out within 1-2 business days, this excludes our mystery boxes, those can take up to 7 business days.
US shipments generally arrive within 3-5 business days.
International orders typically arrive within 5-10 business days.
If you purchased with us and have not recived your package past these timelines, click here to contact us.
Will I need to pay customs duties and import taxes for international orders?
Yes, those will be applied at check out.
MYSTERY BOXES
What is a mystery box?
It is a curated selection of vintage clothing, hand-picked based on your sizes and style preferences. The exact items are a suprise!
Can I request specific brands or styles?
We cannot guarantee specifics, however you can add a note onto the order if you have a general style or preference. We try our best to fulfill each request, but depending on what we actually have in stock may vary.
Can I return or exchange items from the mystery box?
Due to the surprise nature of mystery boxes, all sales are final. However, if an item arrives damaged, please reach out to us, an we'll work to resolve the issue.
What types of items are included in the mystery boxes?
Each mystery box will contain a mix of vintage tops, bottoms, bottoms, or outerwear, depending on the box you select.
We are currently working towards adding more items for these boxes which will be available in the future!
RETURNS
What is your return policy?
All sales are final. No returns.
if you have a serious problem with your order contact us here
Can I cancel my order after placing it?
Yes, only if your order has not left our warehouse and started its route to you.
What if I entered the wrong shipping address?
If this happens please contact us as soon as possible. If it has not left our warehouse wee can change it for you. However, once the order has left our possession, you would need to contact the shipping provider.
Do I have to pay for return shipping?
If for whatever reason an item is damaged, lost, or something which is our fault, then no you wouldn't need to.